MTRC
We were appointed in 1999 and have just completed and signed off our work as the Partnering Advisors & Consultants on one of the largest construction projects in the world - the Mass Transit Railway Corporation's £2.34 Billion metro extension in Hong Kong.
We worked with Joint Ventures, and individual contractors, consultants & suppliers from UK, France, South Korea, China, Australia and Japan covering all aspects of the tunnels, stations and signals work on the project in helping them understand and introduce Partnering and Alliancing. We also worked on changing the culture within the MTRC Project Division.
We ran partnering events, reviews and coaching sessions for the individual projects, always focusing on the behaviour changes. We developed relationship tools and methods so they could monitor and improve the working behaviours.
Together with the managers, we introduced cross-project and inter-company co-operation to help move them towards a more strategic and alliance way of thinking and working. We helped strengthen their internal project management processes and constantly challenged and supported the quest for improvements. We searched out and celebrated successes.
Sessions were held with the key Government authorities to get the right understanding and smooth the progress. Key sub contractors and the suppliers were an essential part of the partnering, with many outstanding examples of supply chain co-operation.
The project was an outstanding success and exceeded expectations and plans. People were willing and able to change their behaviours to innovate and co-operate. The results:
Completion some 4 months ahead of the approved timetable, open to the public 10 weeks ahead of the original plans, producing an earlier income stream than envisaged
An anticipated out-turn with a cost saving of over HK $ 13,500 million, with much of it a result of the partnering philosophy
A significantly improved claims culture, with fewer claims than previous MTRCL projects, early resolution of final accounts, with many being concluded before completion of the actual work
Higher standards of quality demonstrated by lower rejection rates and well within programme
Zero physical defects noted in all inspections of ancillary buildings and stations by Fire Services department, which represents an industry first
Tangible benefits for, and less disruption, to many of the communities in which the construction works were taking place
A much-improved attitude and approach to site safety within individual contracts and across the project.
